Terms of Service
Effective Date: August 14, 2026
These Terms of Service ("Terms") govern your access to and use of thetoysstation.com, operated by The Toy Station ("we", "our", or "us"). By accessing or using our website, you agree to be bound by these Terms.
1. Online Store Terms
By using this website, you confirm that:
- You are at least the age of majority in your country of residence, or you have permission from a parent or legal guardian.
- You will use this website only for lawful purposes.
- You will not transmit viruses, malware, or other harmful code.
- You will not use our products or services for unlawful purposes.
Violation of these Terms may result in suspension or termination of access to our services.
2. General Conditions
We reserve the right to refuse service, limit orders, or cancel transactions where permitted by applicable law.
You agree not to reproduce, copy, resell, distribute, or exploit any portion of this website without our prior written permission or where otherwise permitted by law.
Payment information is processed securely through third-party payment providers. We do not directly store complete payment card details.
3. Website Information
We make reasonable efforts to ensure that the information presented on thetoysstation.com is accurate and up to date.
However, website content may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, availability, promotions, delivery information, or other details.
We reserve the right to correct, update, modify, or remove website content where appropriate.
4. Products, Services & Pricing
Product prices, availability, specifications, descriptions, images, and promotional offers may change from time to time.
Some products may:
- Be available exclusively online
- Be available only in limited quantities
- Have specific age recommendations or safety requirements
- Become unavailable without prior notice
We reserve the right, where permitted by law, to:
- Limit quantities purchased per customer or order
- Restrict sales where reasonably necessary
- Discontinue products
- Correct genuine pricing or product information errors
Product images are provided for illustrative purposes. We make reasonable efforts to display products and colours accurately, but appearance may vary depending on your device or display settings.
5. Toys, Games & Collectibles
Some products sold by The Toy Station may carry manufacturer age recommendations, safety warnings, or specific usage instructions.
Customers should review all product information, packaging, warnings, and instructions before use.
Children should use products with appropriate adult supervision where recommended by the manufacturer.
Trading cards, collectibles, toys, games, and related products may contain small parts or other components that are unsuitable for certain age groups. Please follow the age recommendations and safety information provided with each product.
6. Orders
Submitting an order through our website constitutes an offer to purchase the selected products.
All orders are subject to:
- Product availability
- Payment authorisation
- Verification where necessary
- Acceptance of the order by us
We reserve the right to refuse or cancel an order where permitted by law, including where a product is unavailable, payment cannot be authorised, information appears inaccurate or fraudulent, or a genuine pricing or listing error has occurred.
If we cancel an order after payment has been taken, the applicable amount will be refunded to the original payment method.
7. Billing & Account Information
You agree to provide accurate, current, and complete billing, shipping, payment, and contact information when placing an order.
You are responsible for ensuring that the information associated with your account and orders remains accurate.
We may refuse, hold, or cancel transactions where information cannot reasonably be verified or where fraudulent or unauthorised activity is suspected.
8. Payments
Available payment methods will be displayed during checkout.
Payments are processed through secure third-party payment providers. Your use of a particular payment service may also be subject to that provider's terms and privacy practices.
Orders may be subject to payment verification before fulfilment or dispatch.
9. Shipping & Delivery
Delivery options, estimated delivery times, and applicable shipping charges are displayed on our website or during checkout.
Delivery estimates are provided in good faith but may be affected by circumstances outside our reasonable control.
Please ensure that your delivery address is accurate and complete before submitting your order.
Additional information is available in our Shipping Policy.
10. Returns, Refunds & Cancellations
Returns, refunds, exchanges, and eligible order cancellations are governed by our Returns & Refund Policy and applicable UK consumer protection laws.
Nothing in these Terms is intended to restrict or exclude statutory rights that cannot legally be excluded.
11. Third-Party Services
Our website may contain links to or integrations with third-party websites, payment providers, delivery services, applications, or external tools.
We do not control independent third-party services and are not responsible for their availability, content, privacy practices, or policies.
Your use of third-party services may be governed by their respective terms and privacy policies.
12. User Feedback & Reviews
If you voluntarily submit reviews, comments, suggestions, photographs, or other content to The Toy Station, you grant us a non-exclusive, royalty-free licence to use, reproduce, publish, and display that content for legitimate business and promotional purposes, subject to applicable law.
You agree that your submissions will not:
- Violate applicable laws
- Infringe third-party intellectual property or privacy rights
- Contain abusive, defamatory, discriminatory, fraudulent, or misleading material
- Contain malicious software or harmful code
We reserve the right to remove content that violates these requirements where appropriate.
13. Intellectual Property
Unless otherwise stated, website content belonging to The Toy Station, including original text, graphics, branding, layouts, and other materials, is protected by applicable intellectual property laws.
Third-party trademarks, product names, logos, characters, artwork, and other intellectual property remain the property of their respective owners.
Nothing on this website grants customers ownership of any intellectual property rights.
14. Privacy
Your personal information is collected, processed, and protected in accordance with our Privacy Policy and applicable data protection legislation.
Please review our Privacy Policy for additional information about how we handle personal information.
15. Errors & Corrections
We reserve the right to:
- Correct genuine pricing errors
- Correct inaccurate product descriptions
- Update website information
- Correct typographical or technical errors
- Cancel or refuse orders affected by significant inaccurate information where legally permitted
Where required by applicable law, customers will be informed of relevant changes affecting their order.
16. Prohibited Uses
You may not use this website to:
- Engage in unlawful activities
- Violate intellectual property rights
- Harass, abuse, threaten, or discriminate against others
- Upload or transmit malware or harmful code
- Attempt unauthorised access to our website or systems
- Collect or misuse personal information
- Circumvent website security measures
- Interfere with the operation or security of our website
- Submit deliberately false or fraudulent information
Violation of these Terms may result in suspension or termination of access where appropriate.
17. Disclaimer
Our website is provided on an "as available" basis.
While we make reasonable efforts to maintain accurate information and reliable website functionality, we cannot guarantee uninterrupted or error-free access at all times.
Nothing in these Terms excludes, restricts, or otherwise affects your statutory rights under applicable UK consumer protection law.
18. Limitation of Liability
To the fullest extent permitted by applicable law, The Toy Station will not be responsible for indirect or consequential losses arising from the use of our website where such liability may lawfully be excluded.
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot be excluded under applicable consumer protection legislation.
19. Indemnification
To the extent permitted by applicable law, you agree to indemnify The Toy Station against reasonable losses, liabilities, or expenses resulting from your unlawful misuse of our website or material breach of these Terms.
This provision does not affect rights or protections granted to consumers under applicable law.
20. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be treated as severable to the extent necessary.
The remaining provisions will continue to apply.
21. Termination
We reserve the right to restrict or terminate access to our website where a user materially violates these Terms, engages in unlawful activity, or attempts to compromise the security or operation of our services.
Any rights or obligations that should reasonably survive termination will continue where applicable.
22. Entire Agreement
These Terms, together with the policies referenced on our website, constitute the agreement governing your use of thetoysstation.com and purchases made through our online store, subject to applicable law.
23. Governing Law
These Terms are governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising under these Terms will be handled by the courts having jurisdiction under applicable law.
Nothing in this section limits any rights consumers may have regarding jurisdiction or dispute resolution under mandatory consumer protection legislation.
24. Changes to These Terms
We may update these Terms of Service periodically to reflect changes to our website, services, business practices, or legal requirements.
Updated Terms will be published on this page with a revised Effective Date where appropriate.
Your continued use of the website following an update will be subject to the latest applicable version of these Terms.
Contact Us
If you have any questions about these Terms of Service, please contact us:
The Toy Station
Address:
6 Eton St
Richmond TW9 1EE
United Kingdom
Phone: +44 20 8940 4896
Website: thetoysstation.com
Email: help@thetoysstation.com