Legal notice
Effective Date: August 14, 2026
These Terms & Conditions govern your use of thetoysstation.com and purchases made from The Toy Station. By accessing our website, creating an account, or placing an order, you agree to these Terms & Conditions.
Intellectual Property
Unless otherwise stated, the content available on thetoysstation.com, including our original website design, text, graphics, logos, branding, icons, and other materials, is owned by or licensed to The Toy Station.
Third-party product names, trademarks, logos, characters, artwork, and other intellectual property remain the property of their respective owners.
Content owned by The Toy Station may not be copied, reproduced, distributed, modified, or used for commercial purposes without our prior written permission, except where permitted by applicable law.
User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality and security of your login credentials.
You are responsible for activities conducted through your account where permitted by applicable law.
Please contact us promptly if you believe your account has been accessed or used without your authorisation.
We reserve the right to restrict or suspend accounts where we reasonably suspect fraudulent activity, misuse, or a violation of these Terms.
Orders & Purchases
All orders placed through our website are subject to product availability, payment authorisation, and acceptance.
We reserve the right, where permitted by law, to refuse or cancel an order if:
- A product is unavailable.
- Payment cannot be authorised.
- Incorrect billing or delivery information has been provided.
- We identify a genuine pricing or listing error.
- We reasonably suspect fraudulent or unauthorised activity.
If we cancel an order after payment has been collected, the applicable amount will be refunded to the original payment method.
Product Information
We make reasonable efforts to provide accurate product descriptions, images, specifications, prices, age recommendations, and availability information.
Actual product colours may vary slightly depending on your device or display settings.
For toys, games, trading cards, and collectibles, customers should review applicable manufacturer instructions, age recommendations, and safety warnings before use.
Pricing & Payment
Prices displayed on thetoysstation.com may change from time to time.
The total amount payable will be displayed during checkout before you submit your payment.
Payments are processed through third-party payment providers. Orders may be subject to payment verification and security checks before fulfilment or dispatch.
Shipping & Delivery
Shipping methods, estimated delivery times, and applicable charges will be displayed on our website or during checkout.
Delivery estimates are provided in good faith but may be affected by circumstances outside our reasonable control.
Customers are responsible for providing an accurate and complete delivery address.
Please refer to our Shipping Policy for further information.
Returns & Refunds
Eligible returns, refunds, exchanges, and cancellations are handled in accordance with our Returns & Refund Policy and applicable UK consumer protection legislation.
Nothing in these Terms & Conditions limits or excludes your statutory consumer rights.
Website Use
You agree not to:
- Use our website for unlawful purposes.
- Attempt to gain unauthorised access to our systems.
- Introduce viruses, malware, or other harmful software.
- Interfere with the security or normal operation of the website.
- Use automated systems to misuse or disrupt our services.
- Submit deliberately fraudulent or misleading information.
- Infringe intellectual property or privacy rights.
We may restrict access to the website where reasonably necessary to protect our customers, systems, or business.
Third-Party Services
Our website may use or provide access to third-party services, including payment processors, delivery providers, analytics services, and other technology providers.
These third parties operate under their own terms, policies, and privacy practices.
We are not responsible for independent third-party websites or services except where liability cannot legally be excluded.
Limitation of Liability
To the fullest extent permitted by applicable law, The Toy Station will not be liable for indirect or consequential losses arising from:
- Use or inability to use this website.
- Purchase or use of products where liability may lawfully be excluded.
- Website interruptions or technical issues outside our reasonable control.
- Independent third-party services.
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
Nothing in this section affects your statutory rights under applicable UK consumer protection laws.
Severability
If any provision of these Terms & Conditions is determined to be unlawful, invalid, or unenforceable, that provision will be treated as severable to the extent required.
The remaining provisions will continue to apply.
Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising in connection with these Terms will be handled by the courts having jurisdiction under applicable law.
Nothing in this section limits any rights consumers may have under mandatory consumer protection legislation.
Changes to These Terms
We may update these Terms & Conditions periodically to reflect changes to our website, services, business practices, or applicable legal requirements.
Any revised Terms will be published on this page with an updated Effective Date where appropriate.
Your continued use of the website following an update will be subject to the latest applicable version of these Terms.
Contact Us
If you have any questions regarding these Terms & Conditions or your order, please contact us.
The Toy Station
Address:
6 Eton St
Richmond TW9 1EE
United Kingdom
Phone: +44 20 8940 4896
Website: thetoysstation.com
Email: help@thetoysstation.com